Privacy Policy
At Business Consult, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our consultation services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, email address, phone number, company name, and other contact details you provide when filling out forms or contacting us.
- Business Information: Details about your business, industry, challenges, and goals that you share during consultations or through our forms.
- Technical Information: IP address, browser type, operating system, device information, and browsing patterns through cookies and similar technologies.
- Communication Data: Records of correspondence when you contact us by email, phone, or through our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our business consultation services
- To communicate with you about your inquiries, appointments, and services
- To send you relevant information, updates, and marketing communications (if you have opted in)
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
- To maintain accurate records of our client relationships
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: Where you have explicitly agreed to the processing of your personal data.
- Contractual Necessity: Where processing is necessary to fulfill our contractual obligations to you.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and providing a better user experience.
- Legal Obligation: Where processing is necessary to comply with legal requirements.
Data Sharing and Disclosure
We may share your information with the following parties:
- Service Providers: Third-party vendors who assist us in providing our services (e.g., email providers, CRM systems, analytics services).
- Business Partners: With your consent, we may share your information with trusted business partners who offer complementary services.
- Legal Requirements: We may disclose your information when required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies may collect information about your online activities over time and across different websites.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of our business relationship with you
- Legal obligations to retain data for certain periods
- Relevant statutes of limitations
- Potential disputes or legal claims
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal information.
- Rectification: The right to request correction of inaccurate or incomplete information.
- Erasure: The right to request deletion of your personal data in certain circumstances.
- Restriction: The right to request restriction of processing of your personal data.
- Data Portability: The right to receive your personal data in a structured, commonly used format.
- Objection: The right to object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: The right to withdraw consent at any time for processing based on consent.
To exercise these rights, please contact us using the information provided at the end of this policy.
International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated revision date. We encourage you to review the policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Business Consult
Rua Augusta 110
Lisbon, Portugal
Email: [email protected]
Phone: +351 914 206 837
Last Updated: May 1, 2023